Want More Customers: Exceed Expectations
The way to customer loyalty is not through discounts, gimmicks, or giveaways. All you have to do is exceed customer expectations. It's a simple way to Clear the Path to [...]
Dec, 5
2011
Aug, 29
2011
Treat Your Business Like a Roller Coaster
Quick, answer these questions: When someone calls your company, what's the first thing that's said to them either from a live person or an automated system? Do all the prompts [...]
Jul, 11
2011
In Business Your First Impression Could Be Your Last
Ever wonder why some businesses are losing customers when they offer the same specials as their competitors? The answer, for brick and mortar stores, can often be found in the [...]