You'll pay the high price of confusion with employees and customers, if you don't embrace clarity in your communication. Otherwise, you may leave little gaps of knowledge, where people have [...]
Introducing a new employee to your business needs to be supported by a strong onboarding process. It’s all about setting up a new hire for success. But often, welcoming and [...]
It sounds unlikely but people will welcome a situation that involves some discomfort, if they believe that it will lead to something worth having. This is a productivity secret that [...]
Giving feedback is a priceless skill that many people find to be a source of frustration. You know what you want to say but have difficulty delivering your message. In [...]
Do you end every day wondering, "Where did my productive time go?" Your productive time should not be an all you can eat buffet for others. In this week's 2 [...]
Declining employee engagement continues to be a hot topic but most leaders don't know how to fix it. This week's 2 Minute Takeaway Podcast tells you it's a challenge of [...]
If you feel like you're professionally stuck, then you probably need to have a comeback to get your confidence and creative juices flowing. In this week's 2 Minute Takeaway [...]
It?s rare that success or failure is defined by one event. Usually the outcome is earned over time. We take a look at this challenge in this week's [...]
In the second part of our look at the Mediocrity Slide we continue our discussion of how good companies don't go bad overnight. Poor performance is earned. So [...]
Quick, answer these questions: When someone calls your company, what's the first thing that's said to them either from a live person or an automated system? Do all the prompts [...]
