My Downward Dog Is Panting
Sweat pours off my face, my muscles scream in protest, and I've forgotten which is the right and left sides of my body. You've just joined me on my journey [...]
Oct, 28
2010
Oct, 25
2010
Do Challenges Scare You?
As a child, I remember vacations to beaches where I challenged Mother Nature. I would build a sand castle (which actually was more like a mound of sand but you [...]
Oct, 20
2010
Information Overload: Should You Be Worried?
You've probably seen the funny clip of the TV show, I Love Lucy, where Lucy and Ethel are working on an assembly line at chocolate factory. The humor comes from [...]
Oct, 18
2010
Are You the 1 in 3?
The next time you're on the job, look to your left and then to your right. Do the people next to you seem to be stressed out? If not, then [...]
Oct, 14
2010
Do Starbucks Execs Need to Switch To Decaf?
Does speed equal quality in your business? If not, is slowing down a solution? The Wall Street Journal reports that Starbucks executives believe that many of their baristas are in [...]
Oct, 12
2010
Does Good Leadership Stick with Employees?
When was the last time someone presented you with a sticker? ?I remember in Elementary School being given a sticker that was especially memorable. ?It featured a picture of a [...]
Oct, 7
2010
What Can a Flat Tire Teach You About Business?
If you drive in South Florida, you?ve probably experienced a few flat tires.? Perhaps metal screws and other sharp objects also like to spend winters in our warm climate. I?ve [...]
Oct, 5
2010
Ever Hear of This Week?
If it were a person, this year it could vote and be sent to war.? Customer Service Week still can?t buy a drink but let's recognize its 18th birthday. In [...]
Oct, 2
2010
What Rick Sanchez Should Be Doing
CNN freshly fired anchor, Rick Sanchez, can now pull up a chair next to Mel Gibson at the table of celebrities who have made insensitive and hurtful remarks. ?To find [...]
Sep, 30
2010
Employee Hot Fudge Training
A Denny?s Restaurant may not seem the most likely place to go after a night of ?liquid enjoyment? but that?s where a friend of mine and I found ourselves more [...]