Ep 14 – Do Your Customers Think You’re Rice Krispies
Do your customers really think you're all that different from your competition? In this 2 Minute Takeaway Podcast, we follow a simple recipe to find out if you [...]
Sep, 14
2011
Sep, 7
2011
Ep 13- What Do Firefighters & Babysitters Have In Common
How much productivity and money do you lose because of interruptions? In this 2 Minute Takeaway Podcast, we talk about how you can take back your lost time. [...]
Aug, 31
2011
Ep 12 – Spinning Records & Making Sales
Is it worth your team's time to worry about the little details that go into customer service? In this week's 2 Minute Takeaway Podcast you'll get the answer [...]
Aug, 24
2011
Ep 11 – What Separates Success & Failure
In this week's 2 Minute Takeaway Podcast we talk about how it's very easy to rush to judgment, blaming ourselves for a problem that could have a simple [...]
Aug, 17
2011
Ep 10 – Relying On Past Glory
In this week's 2 Minute Takeaway Podcast we talk about how past success could be holding you back in the present. It may be time for some historical [...]
Aug, 9
2011
Ep 9 – Trust On the Job
In this week's 2 Minute Takeaway Podcast we talk about trust in the workplace. To get the discussion started, we look for inspiration from the movies. This podcast [...]
Aug, 6
2011
Bonus Ep
We break format for this bonus episode of the 2 Minute Takeaway Podcast. I've had a few requests for more about my speaking presentations so I'm giving you [...]
Aug, 3
2011
Ep 8 – Have You Tried Your Daily Special
In this 2 Minute Takeaway, we go into a restaurant to see how a sales pitch is done well and poorly. Don't miss a chance to market your business. This [...]
Jul, 27
2011
Ep 7 – The Courage to Change
In this 2 Minute Takeaway, find out how we can be reluctant to make a change even when it appears almost positive that the change will be a good one. [...]
Jul, 20
2011
Ep 6 – Have You Called Your Company
In this 2 Minute Takeaway, we put you on the other end of the phone and have you call your company. What experiences are you putting your customers through and [...]