Does A 96 Day Wait Seem Like A Long Time
Hope you enjoyed the Presidents Day holiday weekend. The next federal holiday that gives most of us another three day weekend won't be until Memorial Day. That's 96 days away. [...]
Feb, 20
2012
Feb, 15
2012
Ep 35 – A Letter From Your Best Customer
What do you think your best customers would say about you? In this week's 2 Minute Takeaway Podcast you're given some homework (gasp!) in a customer service lesson. [...]
Feb, 13
2012
Recipe For A Comeback
If your business is in a rut, the idea of a comeback is very appealing. In our culture, we love the story of someone picking themselves up and then reaching [...]
Feb, 11
2012
myBrainshark Review
I've used myBrainshark for about three years and have found it to be a very valuable tool. At it's most basic, the free platform allows you to upload Powerpoint presentations [...]
Feb, 8
2012
Ep 34 – Business Lessons from Your Shoe Closet
You footwear could be telling you something about your business habits. We take a look at this challenge and discuss some solutions in this week's edition of the [...]
Feb, 6
2012
Is Information Still Priceless
Our world has become a buffet table of information. If you don't know how to fix something, like your toilet, go to YouTube and you'll find plenty of video tutorials. [...]
Feb, 1
2012
Ep 33 – Do You Treat Your Staff Like Telemarketers
When leaders are under pressure, they can tune out some valuable information. We take a look at this challenge and discuss some solutions in this week's edition of [...]
Jan, 30
2012
The Letter You’ll Never Send
Sit down and write a thank you letter to your organization from your best customer. This is not a letter to your customer. It's designed to be from their perspective [...]
Jan, 25
2012
Ep 32: Can You Afford to Wait
It?s rare that success or failure is defined by one event. Usually the outcome is earned over time. We take a look at this challenge in this week's [...]
Jan, 24
2012
Meet Ken Okel
The path to results is an obstacle course, not a straight line. That's the one thing Ken Okel learned after spending more than 10 years on-air in TV News, running [...]