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When “there’s nothing we can do” becomes a common business response, the real problem usually runs deeper than the issue itself. In this episode, we break down the results of a leadership poll inspired by a frustrating restaurant experience and explore what organizations quietly communicate when employees feel unable to act.
From empowerment and ownership to escalation and maintenance, this conversation looks at the systems behind customer trust and why small unresolved problems often reveal much larger leadership issues on The 2 Minute Takeaway Podcast.
The 2 Minute Takeaway Podcast
The 2 Minute Takeaway Podcast gives you quick leadership tips that you can use on the job or in your business right away. It’s all about making you more effective and how to make sure the phrase, there’s nothing we can do, isn’t the extent of your teams problem solving skills.
Subscribe on Apple Podcasts so you’ll never miss an episode of this podcast. Every week you’ll receive a quick tip designed to change the way you deal with challenges on the job. If you enjoy the 2 Minute Takeaway Podcast, subscribe on Apple Podcasts. Just click the image below.
If you like the way Ken thinks you also might enjoy his YouTube channel. While there you can check out clips of some of his professional speaking presentations and his famous Paper Hat team building exercise, which is a great way to improve employee engagement.
Want to Perform Better at Work? Check out these Articles:
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- Making Assumptions at Work.
- Why Employees Leave Their Jobs
