Ep 118 – Give the Can
"Give the can" is a simple phrase but one that can have a powerful impact on your customers. In this week's 2 Minute Takeaway Podcast you'll find out how this [...]
Sep, 11
2013
Sep, 4
2013
Ep 117 – Get Selfish at Work
I know it sounds like the most counterproductive advice you'll ever hear but you probably need to get a little more selfish on the job. In this week's 2 Minute [...]
Aug, 27
2013
Ep 116- Going Too Fast
It is easy to be seduced by a need for speed but you may be racing toward big mistakes. You can go too fast. This week's 2 Minute Takeaway Podcast [...]
Dec, 10
2012
Could You Make This Mistake and “F-K” Your Customers
It's the kind of little mistake that can happen easily but be hard to overcome. The following story is true and is from a few years ago. And in case [...]
Mar, 9
2011
Do You Dream of Meetings
Most professionals dream of better hair, a slimmer waist, and shorter meetings. At best you'll probably only be able to achieve one of these goals this year. As I'm not [...]
Mar, 7
2011
Stop Selling Encyclopedias
Remember when encyclopedias used to be sold door to door? Maybe you don't because the big sets of books have long been replaced by the Internet as a source of [...]
Mar, 3
2011
Can Good Come From a Bad Grade
Sometimes I'm asked if I'm good at math. I reply that the last math problem I worried about was whether a 69.8% would round up to a "C." It did [...]
Feb, 28
2011
What Oscar Speeches Can Teach You About Speaking
Before you speak at your next meeting, you may want to think about the acceptance speeches you hear at the Academy Awards. If you watched the telecast, how much of [...]
Feb, 24
2011
What The Black Swan Knows…
The movie Black Swan takes you into the world of professional ballet. As someone who was fortunate to be a part of a ballet company (no dancing though), I thought [...]
Feb, 21
2011
Need Extra Time: Watch Your Wait
A common complaint I hear from people is that they don't have enough time. I may have found some for you. Go to almost any waiting room. I've been in [...]