Faster than you can say, gesundheit, a sneeze can blow your carefully crafted customer service campaigns. It's not the sneeze that's the problem but rather how you behave after it [...]
Does your business have a sneeze plan? While it may sound obsessive, do you have a policy for what happens when an employee sneezes in front of a customer or [...]
Are you really ready for the big opportunity you're always talking about? In this week's 2 Minute Takeaway Podcast you'll find out how envy may be keeping your from preparing [...]
"Give the can" is a simple phrase but one that can have a powerful impact on your customers. In this week's 2 Minute Takeaway Podcast you'll find out how this [...]
If you want to communicate better with your customers, then you need to take note of the TV show, Mad Men. Fans of the Emmy Award winning program know that [...]
