What Must Be in Your Out of Office Message
Your out of office message could be missing something very important. Whether it's through the phone or email, people want to receive a key piece of information. If you don't [...]
Jun, 25
2025
Nov, 16
2022
Two Powerful Communication Tips
As we toast episode 600, I want to share with you two powerful communication tips. One is from a newsroom, the other from an airport. Both can help you in [...]
Mar, 26
2018
How to Stop Non-Work Hours Email
While many are frustrated by jobs that don’t allow them to disconnect at the end of the day, they’re not sure how to stop non-work hours email and text messages. [...]
Mar, 20
2018
How to Pitch Your Idea at Work
When you need to pitch your idea at work, don’t let your audience get buried in the facts. Facts are good but often they don’t carry the passion needed to [...]
Dec, 2
2014
My Best Business Communication Tip
A very special business communication tip can save your hours of apologies and explanations. It's a simple practice, yet one that few take the time to master. Sometimes a small [...]
Nov, 10
2014
The Half Table and Other Misunderstandings
Most misunderstandings happen as a result of our not asking enough questions and making assumptions. A funny example of this happened in the days before I was to give a [...]
May, 16
2011
You Should Meet My Granddaughter
Once while at a speaking engagement, I was seated next to a nice elderly man. During the course of the luncheon, we made small talk. I must have made a [...]