How to Handle Complaints From Colleagues
Complaints from colleagues are not unusual in a fast-changing, challenging world. But what should you do when someone comes to you to vent? And how are things different if you [...]
Aug, 12
2024
Aug, 7
2024
Can You Change Your Clients?
Have you ever wondered if you can change your clients? Sometimes, they can be demanding and ask you to do things beyond your scope of work agreement. I was asked [...]
Aug, 5
2024
Your Company Has Been Bought
If your company has been bought, then you may be saying, “Now what?” For employees, there’s a lot of uncertainty in the world of mergers and acquisitions. Let’s face it, [...]
Jul, 31
2024
You’ve Got a Tough Challenge. Now What?
When you've got a tough challenge, what you do next is very important. Obviously, you'll want to pursue a solution. But how do you go about that process? Leaving it [...]
Jul, 30
2024
Does Your Customer Experience Need a Punch List?
While you may feel your business provides excellent service, you should ask whether your customer experience needs a punch list. A punch list is often used in construction projects as [...]
Jul, 24
2024
Exceed Limitations at Work
It's important for leaders to understand that employees can learn how to exceed limitations at work. It can be easy to pigeonhole people's skills and their ability to make positive [...]
Jul, 22
2024
Business Lessons From CrowdStrike
While right now many are dealing with the pain of the problem, you can take some good business lessons from CrowdStrike. The company’s software crash left airlines, banks, and many [...]
Jul, 17
2024
Common Boss Complaints
You may recognize some of these common boss complaints. While some might call them minor quirks, they could represent problems that could impact your hiring and retention efforts. And if [...]
Jul, 16
2024
How Do You Spend Less Time Answering Employee Questions?
A lot of successful leaders want to spend less time answering employee questions. It’s not that they don’t want to be helpful but they understand they only have so many [...]
Jul, 10
2024
Four Daily Business Questions
These four daily business questions can bring some focus and discipline to your career. While none of them are complicated, all can provide a bridge to a more productive tomorrow. [...]