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Feb, 22 2012

Ep 36: How to Escape Information Overload

By |2012-02-22T10:35:34+00:00February 22nd, 2012|Categories: 2 Minute Takeaway Podcast|Tags: , , , , , , , |Comments Off on Ep 36: How to Escape Information Overload

Why is it that with all the information in the world at our fingertips, we have a hard time deciding what to do? We're spending too much time [...]

Feb, 20 2012

Does A 96 Day Wait Seem Like A Long Time

By |2012-02-20T20:57:49+00:00February 20th, 2012|Categories: Articles by Ken Okel|Tags: , , , , , |Comments Off on Does A 96 Day Wait Seem Like A Long Time

Hope you enjoyed the Presidents Day holiday weekend. The next federal holiday that gives most of us another three day weekend won't be until Memorial Day. That's 96 days away. [...]

Feb, 15 2012

Ep 35 – A Letter From Your Best Customer

By |2012-02-15T11:09:19+00:00February 15th, 2012|Categories: 2 Minute Takeaway Podcast|Tags: , , , , , , , , |Comments Off on Ep 35 – A Letter From Your Best Customer

What do you think your best customers would say about you? In this week's 2 Minute Takeaway Podcast you're given some homework (gasp!) in a customer service lesson. [...]

Feb, 8 2012

Ep 34 – Business Lessons from Your Shoe Closet

By |2012-02-08T18:39:07+00:00February 8th, 2012|Categories: 2 Minute Takeaway Podcast|Tags: , , , , , , , |Comments Off on Ep 34 – Business Lessons from Your Shoe Closet

You footwear could be telling you something about your business habits. We take a look at this challenge and discuss some solutions in this week's edition of the [...]

Feb, 6 2012

Is Information Still Priceless

By |2012-02-06T21:25:12+00:00February 6th, 2012|Categories: Miscellaneous|Tags: , , , , , , , , |Comments Off on Is Information Still Priceless

Our world has become a buffet table of information. If you don't know how to fix something, like your toilet, go to YouTube and you'll find plenty of video tutorials. [...]

Feb, 1 2012

Ep 33 – Do You Treat Your Staff Like Telemarketers

By |2012-02-01T15:29:40+00:00February 1st, 2012|Categories: 2 Minute Takeaway Podcast|Tags: , , , , |Comments Off on Ep 33 – Do You Treat Your Staff Like Telemarketers

When leaders are under pressure, they can tune out some valuable information. We take a look at this challenge and discuss some solutions in this week's edition of [...]

Jan, 30 2012

The Letter You’ll Never Send

By |2012-01-30T17:59:39+00:00January 30th, 2012|Categories: Articles by Ken Okel|Tags: , , , , , , |Comments Off on The Letter You’ll Never Send

Sit down and write a thank you letter to your organization from your best customer. This is not a letter to your customer. It's designed to be from their perspective [...]

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