Why Your Cold Calls are a Hangup
Cold calls are an important part of sales, yet often they are performed very poorly. Maybe it's time to find a more productive approach to this process? In this week's [...]
Feb, 17
2015
Feb, 16
2015
“Use the Shotgun” and Other Communication Breakdowns
Saying to, "Use the shotgun on someone," might sound like a violent phrase but if you know the context, you'll think differently. It's one example of how internal, company jargon [...]
Feb, 10
2015
The Post-It Note Principle
A small Post-It Note could make you a better communicator. It's a communication lesson I learned as a broadcaster that has continued to serve me well. In this week's 2 [...]
Feb, 9
2015
Too Much of the Same
Too much of the same is a quality that most businesses would deny having. To the outside world, it's very obvious. Here's the bad news: Too much sameness is bad [...]
Feb, 3
2015
Ep 189: Take a Business Field Trip
As a child, you went on field trips as a way to broaden your horizons. As an adult, what are you doing to improve your professional development? Maybe you need [...]
Feb, 2
2015
Here’s Why Your Cold Calls Fail
Poor cold calls hurt everyone's ability to sell. Cold calls are an important tool for companies getting their product or service into new markets. But when they are done wrong, [...]
Jan, 29
2015
Bruce Broussard – You are the Whiner of the Week
Bruce Broussard is the CEO of health care company, Humana. He is also this week's Whiner of the Week. Full disclosure: I've recently had some very frustrating experiences with Bruce [...]
Jan, 27
2015
The Magic Fountain Story
Can the famous Magic Fountain teach you an important lesson? To accomplish or experience new things, you're going to have to take some risks. Sometimes the problem is that we [...]
Jan, 25
2015
Communication Skills and The Post-It Note Principle
Much of what you need to know about effective communication can be explained by the Post-It Note Principle. This all goes back to my days as a TV Reporter, when [...]
Jan, 20
2015
Old Habits and a New Year
You've started your new year but have you brought some bad habits into 2015? Maybe these are things that don't bother you but really annoy other people. These can really [...]