Tag Archives: marketing your business

My Nonprofit Experiment…It Began with a Rant

Sometimes you can be so close to a problem that you don’t realize that you have a problem. Several months ago, I was left frustrated by a solicitation letter I received from a nonprofit. The work that the organization does … Continue reading

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Before You Order the Special…

When was the last time you had the special at a restaurant? Did the server have something to do with your selection? Very often, the special is read to the customer as if it were a random number from the … Continue reading

Posted in branding, business communication, customer service, workplace productivity | Tagged , , , , , , | 2 Comments