Tag Archives: keep your customers
Want More Customers: Exceed Expectations
The way to customer loyalty is not through discounts, gimmicks, or giveaways. All you have to do is exceed customer expectations. It’s a simple way to Clear the Path to more business. Let’s say you get a discount coupon for … Continue reading
Treat Your Business Like a Roller Coaster
Quick, answer these questions: When someone calls your company, what’s the first thing that’s said to them either from a live person or an automated system? Do all the prompts on your automated phone system lead somewhere or can the … Continue reading
Whiner of the Week 8-25-2011
How does your company handle competition? Video game retailer GameStop believes that sabotage is the best way to stay on top. This week, shoppers who bought the game, Deus Ex: Human Revolution, were exited to learn that inside they’d find … Continue reading
In Business Your First Impression Could Be Your Last
Ever wonder why some businesses are losing customers when they offer the same specials as their competitors? The answer, for brick and mortar stores, can often be found in the waiting area. Too often a business will spend thousands of … Continue reading