Tag Archives: Florida Conference Speaker

Ken Okel’s Friday Fun – Good Listening vs. Good Talking

It’s very easy to say that you’re a good listener…. as you’re waiting for the other person to stop talking. Hold the thought, keep your attention on the other person, and watch your profile go up in their eyes. Remember, … Continue reading

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Feedback: A Call to Action

The conversation was unexpected: “I don’t know how to say this but you’re slipping,” my friend told me. “Last year, you were so much better. I don’t know what’s happened to you. You need to get your act together.” This … Continue reading

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What Can a Flat Tire Teach You About Business?

If you drive in South Florida, you’ve probably experienced a few flat tires.  Perhaps metal screws and other sharp objects also like to spend winters in our warm climate. I’ve had a nice stretch without a flat tire and I … Continue reading

Posted in business communication, change, customer service, ken okel, professional speaker, Uncategorized, workplace communication, workplace productivity | Tagged , , , , , , , | Leave a comment