Tag Archives: Feedback

Ep 78 – The Cost of Customer Feedback

Posted on December 12, 2012 by Ken Okel

Podcast: Play in new window | Download | Embed A struggling restaurant takes a bold step to connect with its customers but is it the right move? In this week’s 2 Minute Takeaway Podcast, you’ll find out why not all … Continue reading →

Posted in 2 Minute Takeaway Podcast | Tagged , , , , | Leave a comment

Feedback: A Call to Action

Posted on July 9, 2012 by Ken Okel

The conversation was unexpected: “I don’t know how to say this but you’re slipping,” my friend told me. “Last year, you were so much better. I don’t know what’s happened to you. You need to get your act together.” This … Continue reading →

Posted in feedback, Leadership, workplace communication | Tagged , , , , , | Leave a comment