Category Archives: business communication
Do Your Customers Think You’re Rice Krispies
Just because your business has been around for a long time does not guarantee that customers will continue to buy from you. For proof of this problem, let’s go into the kitchen and Clear the Path of some old-fashioned thinking. … Continue reading
In Business Your First Impression Could Be Your Last
Ever wonder why some businesses are losing customers when they offer the same specials as their competitors? The answer, for brick and mortar stores, can often be found in the waiting area. Too often a business will spend thousands of … Continue reading
My Short Life of Crime
I never intended to steal a shopping cart from a fellow shopper but it happened. I had been working the early morning shift at a TV station and that meant being at work at 3:30 a.m. After a week on … Continue reading
You Should Meet My Granddaughter
Once while at a speaking engagement, I was seated next to a nice elderly man. During the course of the luncheon, we made small talk. I must have made a good impression because upon learning that I was single, he … Continue reading
Business Lessons from a Nudist Colony
During my TV news career, I was prepared for any story. That doesn’t mean I wasn’t a little surprised when I learned my next assignment would take me to a nudist colony. The group of naturalists wanted to get into … Continue reading
What Apple and Google Did Wrong
While you may have trouble finding your cell phone, your cell phone provider may know where you are at all times. This was the big news last week, when it was revealed that the iPhone and Android smartphones constantly track … Continue reading